Useful takeaways from this story.

It can generate ideas, optimize campaigns, personalize experiences, and increasingly act on behalf of customers.

It cannot determine which opportunities are worth pursuing, which promises should remain non-negotiable, what customers should feel, or how a company can create meaning and value in a world where more and...

Building the complete brief

The page is ready to read now. The fuller skim-friendly version will appear here automatically.

The useful part

It can generate ideas, optimize campaigns, personalize experiences, and increasingly act on behalf of customers. It cannot decide what a brand should stand for. It cannot determine which opportunities are worth pursuing, which promises should remain non-negotiable, what customers should feel, or how a company can create meaning and value in a world where more and more work looks automated.

How it works

  • It cannot determine which opportunities are worth pursuing, which promises should remain non-negotiable, what customers should feel, or how a company can create meaning and value in a world where more and...

Details worth keeping

It cannot decide what a brand should stand for.

Keep reading in the app

Open the app view to save this story, compare related coverage, and continue from the same source.

Open in app