Staradvertiser iconStaradvertiserJul 1, 2026

Tech View: Transformation means more than just change

However, transformation is much deeper and happens when we redesign how people, processes, systems and services work together. This concept is not always visible, but we are all affected when it is not implemented proactively.

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However, transformation is much deeper and happens when we redesign how people, processes, systems and services work together.

This concept is not always visible, but we are all affected when it is not implemented proactively.

In 2020, pandemic-era unemployment claims overwhelmed a decades-old Department of Labor and Industrial Relations mainframe system.

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The useful part

However, transformation is much deeper and happens when we redesign how people, processes, systems and services work together. This concept is not always visible, but we are all affected when it is not implemented proactively. In 2020, pandemic-era unemployment claims overwhelmed a decades-old Department of Labor and Industrial Relations mainframe system.

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Change occurs when we replace one tool with another. Hawaii needs both, but transformation is the bigger and more urgent task.

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