Designing in regulated industries
How to ship meaningful, human-centered design when the legal team has as much say as the user. There is a particular kind of design meeting that every practitioner in fintech or insurance eventually experiences.
Useful takeaways from this story.
How to ship meaningful, human-centered design when the legal team has as much say as the user.
There is a particular kind of design meeting that every practitioner in fintech or insurance eventually experiences.
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The useful part
How to ship meaningful, human-centered design when the legal team has as much say as the user. There is a particular kind of design meeting that every practitioner in fintech or insurance eventually experiences. Most design education, most portfolio culture, and most thought leadership is built around greenfield consumer products, the kind where speed and delight are the only constraints.
How it works
- These products demand the same standard of human-centered craft and a set of additional skills that design school rarely teaches.
Example or evidence
- Having spent years designing in fintech and insurance environments, the author has found that practitioners who thrive in these contexts share one mindset shift above all others: they stop treating...
Details worth keeping
When compliance is part of basic anatomy of design. This is one of the most underserved conversations in UX practice.
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