Healthtechmagazine iconHealthtechmagazineAug 10, 2026

How 3 Leading Senior Care Organizations Approach Innovation

Late at night, when residents at Asbury Communities have a pressing question about tomorrow's activities or dining options, they don't have to wait for morning to ask. Now, they can pick up their room phone and ask Joy, a concierge powered by artificial intelligence.

How 3 Leading Senior Care Organizations Approach Innovation

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Late at night, when residents at Asbury Communities have a pressing question about tomorrow's activities or dining options, they don't have to wait for morning to ask.

Now, they can pick up their room phone and ask Joy, a concierge powered by artificial intelligence.

It doesn't replace human concierges, but it extends service to off-hours, says COO Todd Andrews.

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Late at night, when residents at Asbury Communities have a pressing question about tomorrow's activities or dining options, they don't have to wait for morning to ask. Now, they can pick up their room phone and ask Joy, a concierge powered by artificial intelligence. It doesn't replace human concierges, but it extends service to off-hours, says COO Todd Andrews.

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Joy is one of many innovative solutions the senior care organization has…

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