Theguardian iconTheguardianAug 17, 2026

British Gas paid me £38,000 by mistake, and I can’t give it back

I receive quarterly feed-in tariff (Fit) payments for energy exported by my solar panels. It said that was what I was due after I submitted a claim for £300 for energy exported through my solar panels British Gas paid me more than £38,000 by mistake, then had no idea how to reclaim it.

British Gas paid me £38,000 by mistake, and I can’t give it back

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It said that was what I was due after I submitted a claim for £300 for energy exported through my solar panels British Gas paid me more than £38,000 by mistake, then had no idea how to reclaim it.

I receive quarterly feed-in tariff (Fit) payments for energy exported by my solar panels.

In May, I submitted a claim for £300, based on my meter reading, and I received an email stating that I was due £38,611.59.

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The useful part

It said that was what I was due after I submitted a claim for £300 for energy exported through my solar panels British Gas paid me more than £38,000 by mistake, then had no idea how to reclaim it. I receive quarterly feed-in tariff (Fit) payments for energy exported by my solar panels. In May, I submitted a claim for £300, based on my meter reading, and I received an email stating that I was due £38,611.59.

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