# What happened
The breaches did not compromise the wallets' offline cryptographic security. The devices remain designed to operate offline so they are harder to attack remotely. The problem is the supply chain: attackers targeted the vendors that handled shipping and customer data to learn where high-value crypto holders live.
# Why this matters now With names and home addresses in hand, criminals can mount real-world attacks aimed at forcing victims to reveal their seed phrases. These so-called wrench attacks use threats, kidnapping or home invasion to extract the secret recovery phrase that gives attackers irreversible access to funds on the public blockchain.
Security firms have reported an uptick in these kinds of incidents. CertiK confirmed dozens of reported wrench attacks in 2025 and recorded a 75% year-over-year increase, with robbers stealing upwards of $40 million. Chainalysis reported around $30 million stolen so far this year, including robberies where kidnappings and invasions were used to coerce victims into surrendering seed phrases.
# How attackers are likely to act
- Physical attacks: With a physical address and a name, attackers can focus on home invasion, kidnapping or other coercive tactics to obtain seeds.
- Supply-chain targeting: The breaches show attackers will go after third parties — shipping vendors, fulfillment partners — rather than attacking wallet vendors directly.
# Practical steps for affected customers
- Treat communications with extra suspicion. Expect targeted phishing by phone and email and verify messages before acting.
- Do not reveal seed phrases to anyone under any circumstances. No legitimate wallet vendor will request a seed phrase.
- Strengthen physical security: consider alternate delivery options (P.O. box or trusted pickup), avoid advertising large holdings, and review home security if your address was exposed.
- If you think you may be targeted, move funds to a wallet setup with stronger protections you control and consider professional security advice for high-value holdings.
# What to watch next
# Bottom line The immediate cryptographic security of most hardware wallets wasn't broken by these shipping-company leaks. The practical risk has risen because attackers can now link people to addresses and contact details, enabling violent coercion and highly targeted phishing. Wallet owners should assume increased risk and take concrete steps to reduce exposure and verify communications.