Gaycitynews iconGaycitynewsAug 19, 2026 ~5 min source read

Manhattan LGBT Center launches LGBTQ+-affirming DV/IPV survivor hotline and expands survivor services

The Center added a daytime live hotline in April tied to its free Survivor Assistance Program, connecting callers to trauma-informed teams and a citywide network of services including on-site counseling, legal help, and housing assistance.

LGBT Center expands services with DV/IPV survivor hotline

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The LGBT Community Center in Manhattan began operating a live DV/IPV survivor hotline in April as part of its existing, free Survivor Assistance Program.

Services accessible through the hotline include case management, legal referrals, housing assistance, benefits navigation, and referrals into the Center’s onsite long-term mental health clinic.

The useful part

LGBT Center expands services with DV/IPV survivor hotline New York City LGBT Center expands services with DV/IPV survivor hotline By Amy Schatz … Comments Posted on August 19, 2026 The LGBT Community Center is located at 208 W. Since 2019, The Center has provided support to survivors of any kind of crime across the state. Around this time, Lopez said that The Center also brought in a specialized IPV/DV survivor assistance team that is trained to provide trauma-informed support.

How it works

  • After 6 p.m., The Center's information and referral services team is available to provide quick services to callers or refer them back to the survivor assistance team the following day.
  • "The beauty of this is that we … are part of a larger network of services across New York City and The Center is adding to those services," Jones added.
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  • until 8 a.m., callers can leave voice messages for the team to answer by the next day.

What to take from it

"And so we partner with other orgs that do have 24-hour crisis hotlines." Lopez specified that anyone, regardless of gender identity or sexuality, can use the hotline. "It's just one less barrier, right, for our community to be able to access services in a safe and affirming environment," Jones said. "Community-based organizations like The Center provide that first step to navigating something extremely vulnerable and frightening for our members." The Center's Survivor Assistance hotline can be accessed via (212) 620-7310.

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Details worth keeping

This LGBTQ+-affirming survivor hotline adds to the Center's existing Survivor Assistance Program, a completely free suite of services that includes case management, legal referrals, housing assistance, and other essential resources all under one roof. "Really, the hotline … is just an entry point," Lopez said. Close Never Miss a Beat Sign up for email updates.

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