Uxdesign iconUxdesignAug 19, 2026 ~1 min source read

AI is lying to us, and nobody seems to care

As you talk to the platform, the building blocks come together with, "Here's what I heard you say," "Here's the thread I'm pulling," "Here's where this is headed." What worries the folks who argue against it is that it's too much for the user to absorb. Real information in, invented information mixed in, one confident answer out.

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Real information in, invented information mixed in, one confident answer out.

The best thing it can learn to say is "I'm not sure." The latest argument my team and I are going back and forth on is whether we are being too honest with our users.

One of the AI products we are building has a panel on the side shows you what it's doing as you're working through a problem.

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The useful part

Real information in, invented information mixed in, one confident answer out. The best thing it can learn to say is "I'm not sure." The latest argument my team and I are going back and forth on is whether we are being too honest with our users. One of the AI products we are building has a panel on the side shows you what it's doing as you're working through a problem.

How it works

  • As you talk to the platform, the building blocks come together with, "Here's what I heard you say," "Here's the thread I'm pulling," "Here's where this is headed." What worries the folks who argue against...
  • That's an entirely backwards way of thinking and it's one of the most important things we're getting wrong about AI right now.
  • A confident reply sliding out of a black box, the Mechanical Turk in reverse: this time the...

Details worth keeping

We've all quietly agreed this smoothness is what good looks like.

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