Localnews8 iconLocalnews8Aug 21, 2026

The hard problem of chatbot safety: Whose blind spot is bigger?

People are increasingly treating AI chatbots as friends, confidants and therapists, and they're turning to them in the mundane and tough moments of their lives. This phenomenon hasn't come without consequence: intense conversations with chatbots have regularly been linked to mental health spirals, and in some cases to suicide and murder.

The hard problem of chatbot safety: Whose blind spot is bigger?

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People are increasingly treating AI chatbots as friends, confidants and therapists, and they're turning to them in the mundane and tough moments of their lives.

This phenomenon hasn't come without consequence: intense conversations with chatbots have regularly been linked to mental health spirals, and in some cases to suicide and murder.

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People are increasingly treating AI chatbots as friends, confidants and therapists, and they're turning to them in the mundane and tough moments of their lives. This phenomenon hasn't come without consequence: intense conversations with chatbots have regularly been linked to mental health spirals, and in some cases to suicide and murder.

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