Macworld iconMacworldAug 28, 2026 ~1 min source read

Watch out for this fake Face ID Apple Pay pop-up scam

Macworld The security, antivirus, and VPN company Malwarebytes has an interesting post on its Malwarebytes Labs blog detailing a new and sophisticated scam. The web-based trick is meant to make users think that they just made a big payment with Apple Pay, with the goal being to trick them into calling a fake "Apple Support" number.

Watch out for this fake Face ID Apple Pay pop-up scam

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Macworld The security, antivirus, and VPN company Malwarebytes has an interesting post on its Malwarebytes Labs blog detailing a new and sophisticated scam.

The web-based trick is meant to make users think that they just made a big payment with Apple Pay, with the goal being to trick them into calling a fake "Apple Support" number.

There's a fake Face ID animation, a padlock unlocking, a transaction ID, and a host of other cues that can fool many users into thinking the charge is real.

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The useful part

Macworld The security, antivirus, and VPN company Malwarebytes has an interesting post on its Malwarebytes Labs blog detailing a new and sophisticated scam. The web-based trick is meant to make users think that they just made a big payment with Apple Pay, with the goal being to trick them into calling a fake "Apple Support" number. Once they have you talking to a fake support agent, they'll gather personal or financial info to actually take your money.

How it works

  • How it works The scam uses a variety of web technologies to make it look, to the untrained eye, like an Apple Pay charge for $657 to the App Store has been made.
  • There's a fake Face ID animation, a padlock unlocking, a transaction ID, and a host of other cues that can fool many users into thinking the charge is real.
  • It then pops up a receipt and shows a large phone number to "call Apple Support" along with a View Details button.

What to take from it

Please call support immediately." It's all fake.

Details worth keeping

It's just web-based images, animations, and sounds. The amount and transaction ID are the same for everyone, and there...

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