Theguardian iconTheguardianAug 30, 2026 ~1 min source read

New payment set up? Get in touch! The bank scam where your ‘bank’ is the scammer

The person on the other end of the line tells you that your account has been compromised by scammers. Before you know it, they are giving you details of a safe account to transfer your savings to, or asking you to hand over your debit card so it can be replaced.

New payment set up? Get in touch! The bank scam where your ‘bank’ is the scammer

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The person on the other end of the line tells you that your account has been compromised by scammers.

Before you know it, they are giving you details of a safe account to transfer your savings to, or asking you to hand over your debit card so it can be replaced.

If you do not recognise the transaction, it says, you should get in touch.

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The useful part

The person on the other end of the line tells you that your account has been compromised by scammers. Before you know it, they are giving you details of a safe account to transfer your savings to, or asking you to hand over your debit card so it can be replaced. If you do not recognise the transaction, it says, you should get in touch.

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If you do not recognise the transaction, it says, you should get in touch.

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