UX in 2027 may be less about interfaces and more about behavior

The useful part

Software is beginning to interpret goals, assemble interfaces, choose tools, and act on a person's behalf. Google Search can now generate interactive graphs, simulations, and mini apps in response to a query. Gartner expects task-specific agents to appear in 40% of enterprise applications by the end of 2026.

How it works

• The signals I see today point to more adaptive interfaces, more delegated actions, and a larger responsibility for designers to define the limits From fixed interfaces to adaptive systems: UX increasingly...
• None of those signals proves what UX will look like in 2027.
• Together, however, they point to a shift in the object we design.
• An adaptive system must also define what the product can infer, generate, and do for that person.
• In a financial organization, confidentiality and internal policy sharply limit where experimentation is...

Details worth keeping

Image generated with AI by OpenAI, art-directed by Lucas Camara. The most important change in UX may not be visible on a screen. My own use of AI is much less dramatic than the demos.