AI is redefining the workforce — and most planning models aren’t ready

The useful part

Together, they leave executives unable to answer basic questions about how workforce decisions actually translate into business outcomes. Recent SAP research found that 62% of C-suite executives are dissatisfied with their current level of integration between people and business performance data. The same research found that while 50% of organizations are planning for AI's impact on productivity and capacity, only 21% are planning for AI's impact on job design and organizational structure.

How it works

• You can't make a sound decision about where to automate without understanding how it will affect the teams, roles, and skills connected to that work.
• The workforce has quietly expanded — and planning hasn't caught up The definition of "workforce" has been expanding for years, but most planning models haven't registered the change.
• That shift changes the nature of every significant workforce decision.
• Most organizations are trying to do exactly that, and discovering, usually too late, that the pieces don't fit together.

What to take from it

That gap matters because the two are inseparable.

Details worth keeping

Presented by SAP HR tracks employees and skills. Procurement manages contractors and services spend. When a company chooses to automate a process, the ripple effect...