How the service industry sees AI as a double-edged sword
It spans call center agents, accountants, doctors, lawyers, bankers and engineers. Lower value work Today, the Philippines remains concentrated in relatively lower-value knowledge work.
Useful takeaways from this story.
It spans call center agents, accountants, doctors, lawyers, bankers and engineers.
Lower value work Today, the Philippines remains concentrated in relatively lower-value knowledge work.
Much of the highest-value knowledge work stays in the West, where companies research, design and coordinate complex products.
Building the complete brief
The page is ready to read now. The fuller skim-friendly version will appear here automatically.
The useful part
It spans call center agents, accountants, doctors, lawyers, bankers and engineers. Lower value work Today, the Philippines remains concentrated in relatively lower-value knowledge work. Much of the highest-value knowledge work stays in the West, where companies research, design and coordinate complex products.
How it works
- Philippine service industry to the need to move toward higher-value work.
Details worth keeping
Lower-value execution is outsourced to countries like the Philippines.
Keep reading in the app
Open the app view to save this story, compare related coverage, and continue from the same source.