Fastcompany iconFastcompanySep 5, 2026 ~1 min source read

Great products don’t market themselves

At a recent board meeting, someone suggested that we needed to go hard on PR and marketing to "build hype." When the phrase "build hype" came up, the rest of the room soured immediately. The company in question is doing legitimately impressive technical work, work that will define the category it is in, and almost no one outside its immediate customer base knows about it.

Great products don’t market themselves

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At a recent board meeting, someone suggested that we needed to go hard on PR and marketing to "build hype." When the phrase "build hype" came up, the rest of the room soured immediately.

The company in question is doing legitimately impressive technical work, work that will define the category it is in, and almost no one outside its immediate customer base knows about it.

In software, it's common practice for sales and marketing materials to outpace what the product is capable of.

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The useful part

At a recent board meeting, someone suggested that we needed to go hard on PR and marketing to "build hype." When the phrase "build hype" came up, the rest of the room soured immediately. The company in question is doing legitimately impressive technical work, work that will define the category it is in, and almost no one outside its immediate customer base knows about it. In software, it's common practice for sales and marketing materials to outpace what the product is capable of.

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  • Taking this strategy to the extreme, however, can result in serious blunders and even outright fraud.
  • Had anyone, anywhere, ever pulled off a similar technical feat before?
  • That concern around self-promotion is something I see frequently among the technical founders I work with building deep tech and physical AI businesses, who want to be measured by the substance of their...

What to take from it

In fact, it's often encouraged as a way to probe for product-market fit.

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