There's usually a polished deck, a consultant repeating "at scale", and an AI system nobody in the room can explain without calling the vendor. Welcome to the friction economy – the expensive collision between hyper-automated systems and stubbornly un-automated humans.
There's usually a polished deck, a consultant repeating "at scale", and an AI system nobody in the room can explain without calling the vendor.
Welcome to the friction economy – the expensive collision between hyper-automated systems and stubbornly un-automated humans.
Corporate optimism tends to peak just before litigation.
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There's usually a polished deck, a consultant repeating "at scale", and an AI system nobody in the room can explain without calling the vendor. Welcome to the friction economy – the expensive collision between hyper-automated systems and stubbornly un-automated humans. Corporate optimism tends to peak just before litigation.
Corporate optimism tends to peak just before litigation. Legal stays quiet, which isn't necessarily reassurance.
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