Testmuai iconTestmuaiSep 5, 2026

Redefining Quality Leadership in an Agentic World [Testμ 2026]

Sobhitha Neelanath of Salesforce on why a 94.2% pass rate missed a $400,000 refund loop, and the trust equation quality leaders should measure instead.

Redefining Quality Leadership in an Agentic World [Testμ 2026]

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Sobhitha Neelanath of Salesforce on why a 94.2% pass rate missed a $400,000 refund loop, and the trust equation quality leaders should measure instead.

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Sobhitha Neelanath of Salesforce on why a 94.2% pass rate missed a $400,000 refund loop, and the trust equation quality leaders should measure instead.

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