Column: The Most Expensive Problem in Business Is Communication

By Greg Smith YOUNGSTOWN, Ohio – Walk into almost any struggling business and you'll hear leaders talking about strategy. "We need a better plan." "We need better people." "We need to improve execution." Sometimes those things are true.

Column: The Most Expensive Problem in Business Is Communication

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By Greg Smith YOUNGSTOWN, Ohio – Walk into almost any struggling business and you'll hear leaders talking about strategy.

"We need a better plan." "We need better people." "We need to improve execution." Sometimes those things are true.

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By Greg Smith YOUNGSTOWN, Ohio – Walk into almost any struggling business and you'll hear leaders talking about strategy. "We need a better plan." "We need better people." "We need to improve execution." Sometimes those things are true.

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