Retail Focus iconRetail FocusSep 10, 2026

How artificial intelligence Is transforming retail – and what comes next

What began with relatively simple applications such as chatbots, recommendations and automated customer service has developed rapidly, with AI now finding its way into almost every part of the retail operation. Retailers should no longer look at artificial intelligence, or AI, as something for the future.

How artificial intelligence Is transforming retail – and what comes next

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Retailers should no longer look at artificial intelligence, or AI, as something for the future.

What began with relatively simple applications such as chatbots, recommendations and automated customer service has developed rapidly, with AI now finding its way into almost every part of the retail operation.

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Retailers should no longer look at artificial intelligence, or AI, as something for the future. What began with relatively simple applications such as chatbots, recommendations and automated customer service has developed rapidly, with AI now finding its way into almost every part of the retail operation.

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