The useful part
SCAN CEO Sachin Jain pens book on ethical healthcare leadership Payers SCAN CEO Sachin Jain is publishing a book on ethical healthcare leadership. (tzahiV/iStock/Getty Images Plus) Healthcare is growing increasingly costly and complex for patients, and there's no shortage of finger-pointing about who's to blame for this issue. Sachin Jain of SCAN Group Sachin Jain (SCAN Group) And it's with that backdrop that SCAN Group CEO Sachin Jain, M.D., is releasing his new book " The Moral Alibi " on Feb.
How it works
- Related Why healthcare leaders should be vigilant for 'ethical erosion' in their work And he made clear that he doesn't consider himself above this challenge.
- He said part of how he's worked to see that broader, patient point of view is getting back to direct care.
- The insurer's leaders recently gathered at an offsite meeting where they focused on ethical and moral renewal in their work.
- People who work in healthcare tend to get into the industry with a desire to help people, and that motivation should carry through their careers in full.
- The whole system is broken'—sure, the whole system is broken, and I'm part of that system, and therefore part of my work is actually fixing the system." There are plenty of good things that health plans can...
What to take from it
It's a topic he's touched on extensively in the past, across contributions to his regular Forbes column, posts on social media and speaking engagements. "For many years, I've been the lone man in the wilderness, kind of saying, 'Hey, Houston, we've got a leadership problem here. There are also plenty of experiences that can color their perception in a more negative light, and executives shouldn't feel they can "sleep well at night" because of the positives while ignoring the negatives.
Example or evidence
- Through the book, Jain aims to call on healthcare leaders to acknowledge their role in normalizing what shouldn't be, and to take a more ethical approach to their positions.
- Presenting people with the idea that they may be doing something wrong tends to ruffle some feathers, he told Fierce in an exclusive interview.
- For health plan leaders, they're often out of touch with what patients are seeing and experiencing out in their daily lives.
- Losing touch with that can make it easier to accept things that may otherwise tug on their moral fiber, Jain said.
Details worth keeping
Here's why By Paige Minemyer Sep 11, 2026 5:30pm SCAN Health Plan Sachin Jain C-suite Fierce Exclusive --> Health plan leaders are often out of touch with what patients are seeing and experiencing out in their daily lives, Sachin Jain said. Jain has held leadership roles at provider organizations, pharmaceutical companies, regulatory agencies and now at a health plan, and he's fallen victim in the same way to the "ethical erosion" that can set in. He saw this shift at play in the response to an ad campaign that SCAN launched last year, which said that "health insurance is broken," and acknowledged many of the pain points enrollees face even in just signing up for insurance.
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