Inogic iconInogicSep 16, 2026

How Batch Testing Prompts Helps You Build Reliable Copilot Agents

In a retail e-commerce company, the team was building an AI customer support agent to handle common queries like order status, returns, refunds, and product information. In the beginning, the prompt was tested manually with a few sample questions, and everything seemed to work fine.

How Batch Testing Prompts Helps You Build Reliable Copilot Agents

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In a retail e-commerce company, the team was building an AI customer support agent to handle common queries like order status, returns, refunds, and product information.

In the beginning, the prompt was tested manually with a few sample questions, and everything seemed to work fine.

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In a retail e-commerce company, the team was building an AI customer support agent to handle common queries like order status, returns, refunds, and product information. In the beginning, the prompt was tested manually with a few sample questions, and everything seemed to work fine. However, end users don't type like QA testers.

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