Insurers and legal-tech specialists advise law firms to adopt written AI policies, verify AI outputs, protect client data, train staff, and preserve lawyer judgment to reduce malpractice exposure.
Adopt a firmwide written AI policy that lists approved tools, permitted uses, and required review steps.
Treat AI outputs as draft work: independently verify every citation, quote, fact, and legal conclusion.
Provide practical training so lawyers and staff understand how AI works, jurisdictional ethics rules, and firm procedures.
Develop a written AI policy Al Roberts, who heads professional liability underwriting for Berkley Select, said firms should establish formal AI-use policies rather than allowing lawyers and staff to determine their own practices. He encourages business leaders to establish firmwide guidelines identifying approved AI tools, permissible uses and required review procedures. Lee Norcross, president of L Squared Insurance Agency, a nationwide insurance broker, similarly warned that attorneys can be sanctioned or face professional discipline for failing to verify work.
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How law firms win attorney buy-in on cybersecurity policies Verify everything Chris Newbold, chief operating officer and executive vice president of ALPS, a Montana-based lawyers' professional liability insurer, emphasized that lawyers remain responsible for verifying their work, even when AI is used. Treat work as a first draft, not a final product, experts advise. We also may share this information about your activity on our website with our social media, advertising, analytics, and other business partners.
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