Cofense Adds Competency Dashboard to Command Center to Measure Real-World Phishing Readiness

The useful part

The new Competency Dashboard measures how employees recognize, report and respond to phishing threats, giving security teams evidence of program effectiveness rather than training completion. This measurement advances Secure Behavior Management (SBM), an approach that builds competency, tracks behavior, and shows progress across a phishing defense program. Dashboard, available now, drives improved outcomes by measuring organizations' response to threats at the individual and company level.

How it works

• Security awareness programs have traditionally measured activity: who completed training, clicked a simulated phish, or passed a quiz.
• Those measures do not show whether employees make better security decisions when it counts.
• However, the market name adopted in recent years, "human risk management" (HRM), is, to be blunt, counterproductive to that mission.
• "SBM speaks directly to the CISO's goal of fostering more secure work behaviors and a more security-conscious corporate culture to reduce employee-initiated risks." (Gartner, "Analyst Take:
• A workforce can be strong against credential phishing and still fall for invoice fraud, and a single score hides that," said Rachel Roldan, VP of Product at Cofense.

What to take from it

Competency Dashboard assesses whether employees recognize suspicious activity, report it quickly, and respond appropriately, giving security teams a clearer view of program coverage and readiness. Cofense helps enterprises identify threats already in employee inboxes, remediate active attacks fast, and reduce future risk. Gartner® states the "security awareness computer-based training" market, or SACBT, has come a long way and evolved significantly for the better over the last few years.

Example or evidence

• "The Competency Dashboard shows where an organization is genuinely capable and where it is exposed, so teams can put reinforcement where it changes outcomes.
• Our AI already classifies reported threats at scale, and connecting data to competency measurement is what Secure Behavior Management requires.
• " Cofense Command Center brings training and behavior measurement into one view.
• Unified reporting across training, behavior, threat, and remediation signals helps organizations evaluate readiness and communicate program impact.

Details worth keeping

Cofense, the leader in intelligence-driven post-perimeter phishing defense, today announced an expansion of its AI-driven Phishing Defense Platform through Cofense Command Center, its orchestration layer for measurement and reporting. and/or its affiliates) "Readiness is not uniform. "Boards are asking Chief Information Security Officers for proof, not activity reports," said Marc Olesen, Chief Executive Officer of Cofense.

Related coverage

• Cofense: Lee Martin explores why security awareness programs need to move beyond measuring activity and risk to focus on whether employees are actually getting better at recognizing and responding to phishing.
• Kmworld: Gives enterprises control over how employees use AI and the actions AI agents take on their behalf without requiring another endpoint client?
• Webwire: Unisys (NYSE: UIS) has integrated Microsoft Security Copilot capabilities into its Managed Detection and Response (MDR) solution to strengthen AI-powered threat detection, investigation and response.
• Cybersecuritynews: Phishing remains one of the most effective ways for attackers to gain access to corporate environments.