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New research: Retailers without onsite AI search risk losing shoppers to ChatGPT and Claude

40% of online shoppers are likely to turn to AI assistants if retailers' onsite search doesn't deliver. while 72% have already tried or are open to retailers using AI to improve their onsite search NEW YORK, Sept.

New research: Retailers without onsite AI search risk losing shoppers to ChatGPT and Claude

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40% of online shoppers are likely to turn to AI assistants if retailers' onsite search doesn't deliver.

while 72% have already tried or are open to retailers using AI to improve their onsite search NEW YORK, Sept.

23, 2026 /PRNewswire-PRWeb/ -- 59%¹ of US and UK consumers surveyed admit...

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40% of online shoppers are likely to turn to AI assistants if retailers' onsite search doesn't deliver. while 72% have already tried or are open to retailers using AI to improve their onsite search NEW YORK, Sept. 23, 2026 /PRNewswire-PRWeb/ -- 59%¹ of US and UK consumers surveyed admit...

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