61% of people in Ireland used AI for mental health advice, survey finds

# What the study measured Report 2026, based on an Ipsos survey of 19,000 people across 18 countries (including a 1,000-person sample in Ireland), asked about mental health, workplace impact, and use of digital tools for support. For Ireland it found notably high use of artificial intelligence platforms for mental health advice and several warning signs about outcomes and reliance.

# Who is using AI and how A clear majority in Ireland—61%—said they had used AI platforms for mental health advice. That compares with 45% who had visited a mental health professional in the previous year. Among those using AI:

• 42% almost always followed AI guidance without question.
• 39% said they felt uneasy or concerned after using AI advice.
• One-third reported that AI advice led to harmful behaviour.

These figures show both high uptake and mixed user experiences: many people rely on AI, but a significant share report discomfort or harmful outcomes.

# How mental health is trending in Ireland The report highlights continuing and rising mental health need:

• Nearly half of people aged 18–24 in Ireland self-reported a mental health condition.
• 50% of the population were described as struggling or languishing, up seven percentage points since 2022–23.
• 36% believed their struggles did not warrant medical attention.
• 33% reported taking sick leave because of a mental health issue, versus a 24% global average.

Those numbers point to both unmet need and a tendency to avoid formal care for many people, which helps explain the turn to AI platforms.

# Insurer response and guidance Laya healthcare, part of AXA, expanded its 24/7 Mental Wellbeing service for members aged 16 and over. The expanded offering includes emotional support, counselling and couples counselling on all plans at no extra cost. Laya also published guidance for using AI for mental wellbeing, with a clear instruction: do not use AI during a crisis. Instead, contact a GP, helpline or emergency services.

# Practical implications

• Widespread AI use means clinicians and employers should assume patients and staff may have already attempted AI-based self-help.

# Next steps for readers If you or someone you support is using AI for mental health, treat AI outputs as informational, check with a health professional for risk or diagnosis, and contact emergency or crisis services rather than relying on AI in acute situations.