Ping Identity: Customer Success Manager

The useful part

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.

How it works

• One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
• We're headquartered in Denver, Colorado and we have offices and employees around the globe.
• We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100.
• At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
• Manager (CSM) is responsible for driving adoption, value realization, renewal, and expansion within a defined portfolio of customers.

What to take from it

Customer Outcomes & Revenue Own customer health, retention, and risk management for your portfolio, in partnership with Sales and Renewals. You will act as the primary post‑sales relationship owner, orchestrating the right resources across Support, Product, Services, and Sales to ensure customers achieve their desired outcomes and view us as a strategic partner.

Details worth keeping

People don't come here to join a culture that's built on digital freedom.