By midafternoon reporting, about 11,350 customers were without power across West Maui, Hā'ikū and Upcountry. The majority of West Maui outages — roughly 10,000 customers — were the result of storm-related damage and not the Pukalani PSPS. Smaller outages were also reported on Oʻahu and Hawaiʻi island, with crews working toward restorations.
HECO cited high winds, dry vegetation, and elevated wildfire risk as the reasons for proactively cutting power in exposed areas. Jim Alberts, HECO's Executive Incident Commander, said the PSPS was activated as a last line of defense to protect lives and reduce wildfire chances. The company stressed it will restore service as soon as conditions allow safe work.
HECO said some customers may see power restored as early as noon Monday, but that timeline depends on safe access for crews and aerial inspections. The company cautioned it may still implement additional PSPS actions in other communities if wildfire exposure remains high.
Maui County and HECO urged residents to prepare for prolonged or intermittent outages and possible loss of cellular or internet service. Recommendations included:
- Check on family, neighbors and kupuna who may need help during an outage.
- If cellular service is down and 911 cannot be reached, West Maui residents were told to go to the Lahaina Police Station for emergency assistance.
Reporting outages and staying informed HECO provided outage reporting numbers and online options for Maui and other islands. The company also reminded customers that additional proactive shutoffs remain a possibility in areas with high wildfire exposure, and urged residents to activate their emergency plans.
The Pukalani shutoff was a preventive safety action taken during a period of high winds and dry conditions connected to Hurricane Nolo. Thousands across Maui were still working through storm-related outages that required on-the-ground and aerial assessments before full restorations could proceed. Residents were advised to rely on battery radios, local charging hubs and designated emergency locations if communications were disrupted.