What launched
TaxiPoint has launched TaxiPoint Intelligence, an online resource designed to make sector data easier to access for people who make policy, licensing and operational decisions in the taxi and private hire sector. The platform builds on TaxiPoint's existing coverage and data work and is available free on the publisher's website.
Current capabilities
Planned expansions and how they will work
TaxiPoint plans two main expansions:
- Driver confidence surveys: The publisher plans a series of driver surveys to benchmark industry confidence. Findings will be added to TaxiPoint Intelligence over time and made available at local, regional and national levels.
Both additions are described as incremental: TaxiPoint will expand the platform over the coming months rather than all at once.
To verify tariff data, TaxiPoint is requesting that licensing authorities provide either a PDF or a link to their current Hackney Carriage tariff card. This verified data will be used for accurate comparisons. TaxiPoint has offered direct contact via an email address for authorities to supply information.
Who should use it and why
Target users named by TaxiPoint include licensing authorities, government departments, operators, policymakers and other industry stakeholders. Practical uses spelled out in the launch information include:
- Comparing local performance and trends with neighbouring areas and wider regions.
- Producing data-informed inputs for tariff reviews and licensing discussions.
- Adding a data layer to policy or operational debates where local context matters.
The addition of driver confidence metrics and verified tariff comparisons should make the resource more useful for stakeholder discussions once those features are live.
Availability and access
TaxiPoint Intelligence is openly available and free at https://www.taxi-point.co.uk/intelligence. TaxiPoint says the platform builds on its existing readership and previous industry data work, including the first National Taxi and Private Hire Survey.
Immediate implications
Right now the platform provides easier access to DfT statistics and league tables, reducing the time practitioners spend assembling comparable datasets. When tariff benchmarking and driver confidence survey data are integrated, the tool will add verified tariff comparison and sentiment data that can be used in local tariff reviews and licensing debates.
Practical next steps for stakeholders
Licensing authorities that want to be included in tariff benchmarking should send a PDF or link to their current Hackney Carriage tariff card to the provided TaxiPoint contact. Operators and policymakers can start using the existing DfT comparison features immediately and check back as TaxiPoint adds the new benchmarking and survey layers.