Jonesboro woman arrested on fraudulent insurance charges after investigation
Authorities say Kelsi Mercer used insurance payments from clients to pay her own bills; she was arrested and held on a $25,000 bond.

Authorities say Kelsi Mercer used insurance payments from clients to pay her own bills; she was arrested and held on a $25,000 bond.

Kelsi Mercer, 36, of Jonesboro, was arrested on two counts of fraudulent insurance acts.
Investigators say Mercer diverted insurance payments people made and used them to pay her personal bills.
The arrest followed an investigation by local authorities in Craighead County.
Kelsi Mercer, 36, of Jonesboro, was arrested on charges alleging she committed fraudulent insurance acts by using insurance payments intended for others to pay her own bills. The arrest came after an investigation by local authorities in Craighead County. Mercer was taken into custody and held Monday in the Greene County jail on a $25,000 bond.
Police arrested Mercer following an inquiry into how insurance payments were handled. Authorities allege that rather than applying those payments to the people or policies they were meant for, Mercer diverted the funds to cover her personal expenses. The Jonesboro-area arrest connects Mercer to two counts of fraudulent insurance acts.
A charge of fraudulent insurance acts generally alleges deception involving insurance premiums, payments, or policy funds. In this case, the accusation is that payments made by people—presumably intended to purchase or maintain insurance coverage—were instead applied to the defendant's personal bills. The available coverage does not specify whether those people were clients, policyholders, or third parties, nor does it name the insurers involved.
After arrest on criminal fraud charges, the next steps often include an initial court appearance or arraignment where charges are formally read and bond conditions may be confirmed. Prosecutors may investigate further to determine the extent of alleged misappropriation and whether additional charges are warranted. Victims, if identified, can pursue restitution through the criminal case or separate civil suits. The information available does not specify pending court dates or prosecutorial plans.
The arrest was reported by local news serving Jonesboro and surrounding Craighead County. The story is presented alongside other local arrests and legal updates in the same news outlet, reflecting routine coverage of county-level criminal activity.
A Jonesboro resident, Kelsi Mercer, was arrested and charged with two counts of fraudulent insurance acts after investigators concluded she used insurance payments meant for others to pay her own bills. She was held on a $25,000 bond in the Greene County jail. Public reporting provides basic arrest and charge details but lacks information on the scale of alleged misconduct or next court steps.

The Delaware Department of Insurance announced that former Delaware insurance agent Zenaida Nieves-Cordero has been sentenced to three years in prison and will also have to pay over $600k in restitution. She pleaded guilty to three counts of felony theft…

Kansas Insurance Commissioner Vicki Schmidt announced an Atchison County woman has been sentenced to 12 months of probation for insurance fraud. Amber Conner, aged 30, pleaded guilty on July 13, 2026, in Atchison County District Court to one felony count …

A former Delaware insurance agent has been ordered to serve three years in prison after pleading guilty to three counts of felony theft involving the misappropriation of clients’ funds, the Delaware Department of Insurance (DOI) reported. Zenaida Nieves-Cordero was also …

A North Carolina insurance agent was charged this week with exploiting an elderly person by stealing identify information and taking out a life insurance policy without the woman’s knowledge. Tony Lee Gunter, 29, of Spruce Pine, also earned $257 in …

JONESBORO — An old commercial used to ask viewers to let their fingers do the walking through the Yellow Pages.

JONESBORO — A $75,000 bond was set Friday for a woman arrested after DTF agents said meth was found in a woman’s bra.
Loading more related stories...
Open the app view to save this story, compare related coverage, and continue from the same source.