Useful takeaways from this story.

Retailers will keep competing hard on price, especially as shoppers become more cautious about where they spend.

A discount alone does not create a strong customer experience.

Retailers will keep competing hard on price, especially as shoppers become more cautious about where they spend. But a discount alone does not create a strong customer experience.

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The useful part

Retailers will keep competing hard on price, especially as shoppers become more cautious about where they spend. A discount alone does not create a strong customer experience.

Details worth keeping

A discount alone does not create a strong customer experience.

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