Beyond the comfort zone: a practical brief on Megan Ozanne’s prompt for Leading With Quality

# What this moment is

"Beyond the comfort zone" is a MoTaverse Moment that highlights a short, practical resource Megan Ozanne shared during the Leading With Quality session. The resource comprises a set of questions designed to prompt people to examine their comfort limits and a maturity model to help teams translate the conversation into developmental steps.

The post itself is a pointer: start with the question set, then use the maturity model to decide what to do next.

# Why this matters for teams

Teams and individuals tend to repeat comfortable behaviours. That reduces learning, slows improvement, and hides opportunities to raise quality. A lightweight set of questions plus a maturity model gives you a repeatable way to: identify what people will or won't try, surface perceived barriers, and choose small practical experiments to extend capability.

# How to use the moment right now

1. 1Read the moment and find Megan Ozanne's question set. The MoTaverse entry identifies the resource and points you to it.

1. 1Use the questions as a conversation starter. Introduce one or two questions into a retrospection, a one-on-one, or a team planning meeting rather than attempting a big workshop.

1. 1Capture honest responses. Keep answers factual and specific: what people try already, what they avoid, and why.

1. 1Map responses to the maturity model mentioned in the moment. Treat the model as a map that describes behaviours and steps, not as an absolute checklist.

1. 1Pick one small experiment informed by the mapping. Define a short timeframe and measurable signal you'll watch to know if the experiment helped.

1. 1Revisit the same questions after the experiment to see movement along the maturity spectrum.

# Practical benefits

• Low friction entry: questions are easier to try than top-down directives.
• Faster alignment: candid answers reveal mismatched assumptions quickly.
• Iterative growth: the maturity model gives concrete direction for incremental experiments.

# Who should use it

• Team leads wanting a short, actionable way to encourage change.
• Coaches and facilitators who need a compact activity to create psychological safety for trying new practices.

# What to expect

# Next steps to try this week

• After the meeting, map the answers to the maturity model's levels to identify one reachable action.
• Run that action as a one-week experiment and collect a one-page note on what changed.

# Bottom line

The MoTaverse moment gives a compact process: ask focused questions, place responses on a maturity curve, and use that insight to run small, time-boxed experiments. That structure makes it easier to nudge people beyond what's comfortable without forcing wholesale change.