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Accessibility is often treated as a finishing touch, but for navigation, it belongs at the foundation. Menus are how users reach everything else on a site, so a menu that works only with a mouse quietly shuts out anyone who depends on a keyboard, a screen reader, or another form of assistive technology.In this clip, Wi
William Hudson, UX Strategist and Founder of Syntagm Ltd, introduces the scent of information as a model for understanding how users navigate toward their goals, and sets out the principles for writing navigation links that strengthen that scent.[[video:2261]]Information Foraging and the Scent of InformationThe scent o
In this video, William Hudson, UX Strategist and Founder of Syntagm Ltd, introduces card sorting: what it is, where it comes from, and the broad range of problems it can help solve.[[video:2268]]Card sorting is a research technique in which participants organize a set of items into groups that make sense to them, and u
In today’s vibrant digital design landscape, creating meaningful connections with users goes beyond offering innovative products or services. It leads us into the world of user experience design (or UX design). This critical factor shapes our interaction with the users and plays a big role in making our designs digital
When you want to be more creative, you’ll want to learn the techniques for creative thinking and understand the various forms of creativity and creative processes. This video will give you an overview of some of the different forms of creativity. For example, you’ll learn that there are two types of creative processes:
As digital designers, we know the bulk of our day is spent looking at screens. Give your eyes some rest, and tune into podcasts instead. They are a great way to stay updated, gain insights, be inspired or experience “A-ha” moments. The best part about podcasts is that unlike reading or watching videos, you can move abo
User interface (UI) design can make or break any digital product. A user often won’t even notice when they interact with a great UI. They feel the visual appeal and simply trust it. On the contrary, a bad UI design can prevent the user from interacting with a product intuitively or at all and lead to a lack of trust.As
Imagine you’re a business owner who wants to know what’s working and what’s not on your website—and, oh yes, where you need improvements. Sure, there are a bunch of research methods you can try—like user interviews, usability tests, and A/B testing, but read on and see how a user experience (UX) survey helps gather val
You’ve heard it before “It’s not what you said—it’s how you said it.” Your voice can change how people feel—even if your message doesn’t. If you vary your tone and pacing, you can make your ideas sound more trustworthy, exciting, or urgent. Harness this neuroscience-backed communication power and you’ll take your caree
Feedback: the word alone can inspire apprehension. Yet, it’s the lifeblood of great design. Whether it’s subtle critique or blunt rejection, how you respond to feedback matters more than you think. You can defend your design—or you can use that moment to learn, improve, and show you're the kind of professional who grow
In some cultures, people never recover from failure, and Don Norman says this is wrong. In other cultures, failure is seen as a way to learn. David Kelley, the founder of design firm IDEO, once said, “Fail faster, succeed sooner.” Don says this is good, but encourages us to take it one step further, and say, “Learn fas
Your message is ready, your delivery honed. Now, how do you put that brilliance on slides? Discover how to structure your slide deck strategically so that it supports your message, whether you present live or share it for independent review.Whether you're pitching to stakeholders, leading a team meeting, or sending you
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