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Telus, Norton partner up on scam protection
Mobilesyrup iconMobilesyrupOct 21, 2026

Telus, Norton partner up on scam protection

Telus and Norton have announced a new security feature for Telus customers called Telus Scam Protection. The new feature will provide “comprehensive scam protection” across calls, texts, and emails in all-new data plans. Alongside features that help identify and block scam calls, the features can also flag suspicious m

Telecom complaints up nearly 80%, CCTS says
Mobilesyrup iconMobilesyrupOct 21, 2026

Telecom complaints up nearly 80%, CCTS says

Canada’s Commission for Complaints for Telecom-Television Services (CCTS) says it’s facing an unprecedented surge in complaints. In an update posted on its website, the CCTS said its 2025-26 complaint period has so far received 53,195 complaints, a 79 per cent increase compared to the previous year. Of that, the commis

Carriers ask CRTC to scrap several consumer protections
Mobilesyrup iconMobilesyrupOct 20, 2026

Carriers ask CRTC to scrap several consumer protections

The Canadian Radio-television and Telecommunications Commission (CRTC) is currently looking at ways to harmonize and improve the various consumer protection codes governing wireless and internet services. But some of Canada’s largest carriers are using the process to push for changes that could hurt consumers in the lo

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