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Plenty of people have an opinion on an enterprise purchase of a large language model (LLM). Far fewer have the authority to say no. In G2’s AI Custom Research interviews with 102 US enterprise leaders, 77 named someone with veto power over an LLM decision. Of those, 87% pointed to a risk or governance team and only 13%
TL;DR What is DevOps? A software development approach that merges development and IT operations to deliver software faster and more reliably, with automation across the whole delivery lifecycle. How does it work? As a continuous loop (plan, create, test, deploy, observe, feedback) where each stage is automated and inst
Most enterprise leaders don’t evaluate a large language model (LLM) solely on its cost-per-token pricing. Instead, they consider its potential savings. G2 interviewed 102 US enterprise leaders for its AI Custom Research , and the results back this up. Of the 98 who described how they compare models on cost, 60% look at
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If your company bought Salesforce Sales Cloud in 2023, look it up on G2 today. It is called Agentforce Sales now. The AI SDRs category sitting next to it didn’t even exist when you signed the contract, and it already lists 400 products.
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TL;DR: What G2 Data tells about the state of conversational AI survey platforms in 2026? According to G2's analysis of 230+ verified reviews of Conversational AI Survey Platforms, buyers rate these tools 4.4 out of 5 , yet among reviewers who reported deployment scale, 47% say fewer than a third of their users have ful
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TL;DR: Where AI video compliance stands today The market is scaling faster than its standards. According to G2's analysis of 10,900+ verified AI Video Generators reviews, the number of new products listed in the category grew from 52 in 2024 to over 500 in 2025. Review volume tells the same story as product count. Veri
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Key findings on feedback analytics in 2026 Feedback collection is outpacing feedback action. According to G2's analysis of 10,500+ verified Feedback Analytics reviews and category demand data, buyer interest climbed 7.8% month over month, yet the vendors surveyed rate cross-functional confidence in unprompted feedback
TL;DR What does VoIP stand for? Voice over Internet Protocol. Your voice travels as data across a broadband connection instead of down a telephone wire. How does a VoIP call actually work? Your voice is digitized, split into packets, routed across an IP network, and reassembled at the other end, usually in well under a
TL;DR What is enterprise legal management (ELM)? ELM is the system an in-house legal team uses to track the legal work it owns and control what that work costs, holding matter records and outside counsel spend in one platform. What do ELM platforms include? The category floor is matter management, spend management, and
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TL;DR: What G2 Data Reveals About the State of Proofreading Software in 2026 According to G2's analysis of 3,450+ verified Proofreading category reviews collected over the past 24 months, only 55% of reviewers who answered G2's AI usage question say they've used AI features in their proofreading tool, compared to 74% i
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