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Managed service providers are under increasing pressure to deliver more value to customers while managing growing cybersecurity risks, rising expectations, and expanding technology stacks. Businesses expect their MSP to provide strategic guidance, improve security outcomes, and simplify operations, while maintaining […
The cybersecurity talent shortage remains a major challenge in the United States. The number of professionals has not kept pace with demand, and while AI is helping close some gaps, organizations still need skilled people. Despite years of hiring efforts, […]
There’s a five-person MSP in your market that’s been around for four years. You’ve been around for twelve. You have three times the headcount, a longer client list, and a track record the smaller MSP can’t match. Yet when a […]
In 1981, David Remnick — future editor of The New Yorker — wrote the following in The Washington Post: “… something has to be said for any kind of technology that can interpret hazy Miss America qualities like radiance and […]
KATARU is a newly identified IoT malware family that targets internet-facing Linux devices and recruits them into Mirai-style DDoS botnets. It commonly gains access through exposed Telnet services protected by weak or default credentials. What is the threat? KATARU is […]
As the Northern Hemisphere moves from a disruptive summer into a hopefully calmer fall, students have headed back to school. For schools, colleges, and universities, the eternal question remains: should they standardize on PCs and Microsoft, PCs and Google, Chromebooks […]
A critical Linux kernel vulnerability, CVE-2026-43502 (ZcopyReaper), affects the RDS zerocopy send path. The flaw allows unprivileged local attackers to escalate privileges and gain root access on affected systems. A public proof-of-concept (PoC) exploit is available, making immediate patching essential […]
You’ve spent years packing your website with content that proves your IT expertise across service pages, blog posts, and case studies. Now buyers ask ChatGPT, Perplexity, and other AI tools about the top MSPs. They don’t browse IT providers’ webpages, […]
Two years ago, your managed service provider (MSP) invested in a website redesign. New layout, updated copy, maybe a fresh logo treatment. You paid the invoice and moved on, because the work was done. Except the work wasn’t done. The […]
ConnectWise has issued a security advisory for an undisclosed file-transfer issue affecting ScreenConnect cloud-hosted and on-premises deployments. The company recommends immediate temporary mitigations while it develops a permanent fix and awaits a CVE assignment. What is the threat? This issue […]
A survey of 400 executives from Global 2000 companies conducted by the Information Services Group (ISG) found that more than three-quarters (77 percent) believe it is more important than ever for service providers to demonstrate productivity improvements and deliver measurable […]
CISOs and SMBs are not a combination you often see. Not because SMBs don’t need security leadership. Regulatory pressure, cyber insurance requirements, and customer security questionnaires are making strategic security leadership a necessity. The challenge is cost. A skilled CISO […]
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