Travelweek iconTravelweekAug 21, 2026

WestJet’s strike response: Ierfino on why advisors got the first alerts, new rebooking options and commission protection

TORONTO — Disruption planning is not for the faint of heart, and takes months of advance preparation. At the same time, navigating a real-time total wind-down of operations with hours of notice has a way of sharpening focus on what, and who, matters.

WestJet’s strike response: Ierfino on why advisors got the first alerts, new rebooking options and commission protection

Share this story

Send the public story page.

Useful takeaways from this story.

TORONTO — Disruption planning is not for the faint of heart, and takes months of advance preparation.

At the same time, navigating a real-time total wind-down of operations with hours of notice has a way of sharpening focus on what, and who, matters.

Travel advisors know all about what WestJet was facing in the last days of July and very early days of August – because they were facing it too, working around the clock to rebook clients.

Building the complete brief

The page is ready to read now. The fuller skim-friendly version will appear here automatically.

The useful part

TORONTO — Disruption planning is not for the faint of heart, and takes months of advance preparation. At the same time, navigating a real-time total wind-down of operations with hours of notice has a way of sharpening focus on what, and who, matters. Travel advisors know all about what WestJet was facing in the last days of July and very early days of August – because they were facing it too, working around the clock to rebook clients.

Keep reading in the app

Open the app view to save this story, compare related coverage, and continue from the same source.

Open in app