How to Do Customer Research in the AI Era: 16 Rules
It cannot get a stranger to tell you the truth, or read the feeling behind an answer once you have it.
Useful takeaways from this story.
It cannot get a stranger to tell you the truth, or read the feeling behind an answer once you have it.
The Mental Asterisk Q: What can AI not do in customer research?
Building the complete brief
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The useful part
It cannot get a stranger to tell you the truth, or read the feeling behind an answer once you have it. It can draft the questions and process the answers.
Details worth keeping
It can draft the questions and process the answers.
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