Stayntouch Integrates Namastay to Speed Direct, Mobile Bookings into PMS

# What happened Stayntouch announced a live integration with Namastay that links Namastay's direct booking engine to Stayntouch's property management system (PMS). The connection moves reservations, rates and guest profiles between the two platforms in real time, so bookings made on a hotel's website appear in the PMS without manual entry.

# Why it matters to hotels Independent and boutique hotels often pay high commissions to online travel agencies (OTAs) because OTAs offer fast, mobile-first checkout. This integration aims to make the hotel's own direct channel match that speed and conversion while keeping the back office unchanged. Front-desk and reservations teams no longer need to re-key booking details, which reduces errors and saves labor.

# What the integration does

• Real-time PMS sync: Reservations, rate updates and guest profiles flow automatically between Namastay and Stayntouch.
• Mobile-first checkout: The guest booking path is optimized for phones and supports digital wallets, BNPL options and major credit cards to reduce abandonment on the direct channel.
• Compliance and security: The checkout is built to PCI DSS and GDPR standards so hotels do not take on extra compliance work.
• Production-ready: The integration is already live at hotels including Zoku and Namastay serves more than 300 properties in 42 countries.

# Leadership comments Frédéric Robles, co-founder and CEO of Namastay, framed the integration around operational simplicity for hotel teams, saying that the deal "removes operational complexity, allowing hotel teams to focus on their guests instead of their systems." Reid Webster, VP of partnerships and strategic growth at Stayntouch, said the integration fits the needs of independent and boutique hotels and keeps the back office synchronized while delivering an effortless guest experience.

# Practical implications for operators

# Where this fits in a hotel tech stack

# What to watch next Operators evaluating direct-booking tools should confirm support for the specific payment methods they need, whether their regional data rules align with GDPR-style handling, and whether existing third-party systems (RMS, channel managers, CRMs) will remain fully compatible when bookings flow through Namastay into Stayntouch.