# Problem: an unprofessional placeholder appears when OBS studio isn't active
OBS Studio works by presenting a single virtual camera to meeting apps. If the OBS virtual camera is not started, or if a meeting app loses the OBS feed, that app will show OBS's placeholder image instead of your video. The author experienced this when Teams and Zoom randomly dropped the OBS feed or switched to a direct camera, and sometimes the meeting app even lost the camera entirely.
# Why this happens
# Where the placeholder image is stored (Windows)
On Windows the placeholder is a PNG file included with OBS. The path reported by the author is:
C:\Program Files\obs-studio\data\obs-plugins\win-dshow\placeholder.png
When OBS's virtual camera is not active, meeting apps display this image until you click Start Virtual Camera in OBS.
# How to replace the placeholder image
- 1Close OBS to avoid file-lock issues.
- 2Find the placeholder.png at the path above.
- 3Replace the file with another PNG using the same filename (placeholder.png).
- 4Restart OBS. The new image will appear in meeting app previews until you start the virtual camera.
You can copy over the original file or overwrite it. The author chose a more visually appealing image with text rather than branding, since the machine is used for personal and work meetings.
# Practical tips for managing camera handoff
- Keep the preview enabled in meeting apps. The preview will show the placeholder if the virtual camera hasn't been started, giving you a chance to switch on OBS's virtual camera before joining.
- Decide whether to enable Windows' advanced camera option. If you enable it, multiple apps can access the same camera but you may lose OBS's curated output if the OS or apps flip to the direct camera feed. The author left that option off to keep the OBS output stable.
# What to put in the replacement image
Choose something neutral and professional. The author avoided a workplace logo because the machine is used for both work and personal meetings. A simple, visually appealing image with clear text explaining the situation works well. The goal is to avoid an awkward or offensive placeholder during a meeting when OBS isn't active.
# One-sentence summary
If your meeting software shows an awkward OBS placeholder when the virtual camera isn't active, replace C:\Program Files\obs-studio\data\obs-plugins\win-dshow\placeholder.png with a neutral PNG, and keep your meeting preview on so you can start OBS's virtual camera before joining.