Knowbe4 iconKnowbe4Sep 11, 2026 ~3 min source read

Survey: Companies Cite Phishing as their Top AI-Enabled Fraud Concern

Platform provides attack simulation and training, email and collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI.

Survey: Companies Cite Phishing as their Top AI-Enabled Fraud Concern

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60% of companies say fraud losses are somewhat or significantly higher than previous years.

Consumers report growing awareness of AI-enabled scams, but they also feel like bigger targets than a year ago.

The useful part

Companies Cite Phishing as their Top AI-Enabled Fraud Concern Blog / Social Engineering / Survey: "Businesses identify phishing as the most common AI-enabled fraud risk at 53%," the report says. "Fraudsters are increasingly imitating the signals people rely on to decide whether something is real," the report says.

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  • Social Engineering Phishing Cybercrime AI See KnowBe4 Cloud Email Security in Action Request a personalized demo today to see how KnowBe4's Cloud Email Security products will enhance your email security.
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  • Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans.
  • Platform provides attack simulation and training, email and collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score.
  • The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI.

What to take from it

Sixty percent have heard of fake images or videos being used in scams. Forty-seven percent are aware of deepfake voice impersonation. ABOUT KNOWBE4 TEAM The KnowBe4 Team delivers timely, expert-driven insights on cybersecurity trends, emerging threat intelligence, human risk and agent security best practices, compliance strategies and industry research to help organizations strengthen their digital defense layer and stay informed, resilient, and secure.

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Details worth keeping

AI is accelerating this shift, but the broader issue is authenticity. Consumers are already aware of this new environment. Fifty-three percent are aware of phishing messages.

Related coverage

  • Cofense: Threat actors are impersonating OpenAI and ChatGPT in phishing emails, using fake subscription payment alerts to create urgency and trick users into updating their billing information.
  • Mashable: Financial institutions are sharing their concerns about AI agents making purchases for users.
  • Cybersecuritynews: Phishing remains one of the most effective ways for attackers to gain access to corporate environments.

More context around this story.

Chatbot Conundrum: Phishing Attempts of OpenAI’s ChatGPT
Cofense iconCofenseSep 17, 2026

Chatbot Conundrum: Phishing Attempts of OpenAI’s ChatGPT

Threat actors are impersonating OpenAI and ChatGPT in phishing emails, using fake subscription payment alerts to create urgency and trick users into updating their billing information. The emails use legitimate-looking branding and redirect victims to convincing fake ChatGPT login pages designed to steal account creden

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