Developer Relations (DevRel) feels stuck. As companies pivot to AI, marketing moves look similar and developers are overwhelmed by choices. The author frames the modern DevRel operating model as broken because teams struggle to stand out and deliver measurable impact.
- At GitHub, Copilot launched amid strong skepticism (concerns about code provenance and reliability). The author built a talk to address those fears directly. The presentation—initially titled "The Truth About Copilot," later renamed "Level Up with Copilot"—became highly in demand and drove broader adoption and enterprise exposure.
- At TBD (a Block business unit), developer education lived inside internal channels like Discord. The author launched a public YouTube livestream series and invited perceived competitors onto the platform to normalize the work and tap into other communities.
- Leading Open Source DevRel at Block, the author contributed directly to an open-source AI agent project called goose, shipping fixes and remaining one of the top contributors. While on parental leave, they used nursing time to study the agentic space and evaluate how the team showed up in market conversations.
Tactical playbook for DevRel leaders
Continue to build and ship. The author maintained three specific habits: publish step-by-step public builds, contribute code to the agent repo to fix real issues, and continuously maintain documentation because docs are the product's front door.
2) Meet developers where they are in real time
Base content (installation guides, walkthroughs) is necessary but insufficient. The team must inject the product into live ecosystem conversations. One example: when "Ralph Loops" trended on social platforms, the author jumped on a livestream to build it, then converted the stream into a polished video and a written tutorial explaining how to reproduce the setup with goose.
4) Lower friction for live demos with playful formats
Early-generation AI models made live demos risky. The author introduced a short, snappy competition—The Great Goose Off—where participants built chaotic, entertaining tools. That format made failures enjoyable, reduced pressure on contestants, and increased viewer engagement.
5) Use transparency and external collaboration to build trust
How these moves connect to measurable impact
The tactics repeatedly link back to concrete outcomes: high-demand talks that enterprises redistributed, wider discovery by moving content out of private channels, code contributions that reduced product friction, and formats that kept audience attention even when models underperformed. Each move trades polished perfection for broader reach and discoverability.
Practical next steps for DevRel leaders
- Adopt a weekly routine that includes at least one public build or demo.
- Convert real-time streams into three deliverables: short video, written tutorial, and a repo or snippet contributors can fork.
- Keep a small list of friction points in product docs and assign fast fixes to DevRel contributors.
These tactics prioritize presence, speed, and developer empathy over playbook-safe marketing that blends into the crowded AI ecosystem.