Is Old-Fashioned Human Customer Service Becoming a Competitive Advantage?
customers say AI service should always include easy human access, suggesting hotels and businesses can differentiate by making human support a feature, not a fallback.
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customers say AI service should always include easy human access, suggesting hotels and businesses can differentiate by making human support a feature, not a fallback.
Research shows 84% of U.S. customers say AI service should always include easy human access, suggesting hotels and businesses can differentiate by making human support a feature, not a fallback.
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customers say AI service should always include easy human access, suggesting hotels and businesses can differentiate by making human support a feature, not a fallback.
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