The Only Person Who Knows What AI Got Wrong Is at the Front Desk, Humans-as-Luxury Opens Rome Future Week, 30 Years at the Wickaninnish Inn
Wednesday brought hospitality.today's argument that the front desk agent at check-in is the only person in the hotel who knows the gap between what AI told the guest and what they found, Simone Puorto's Humans-as-Luxury thesis opening Rome Future Week, and Charles McDiarmid of the Wickaninnish In...