Forrester iconForresterSep 28, 2026 ~6 min source read

Alibaba’s Next Chapter: Shifting from AI-Native Infrastructure to Agent-Native Platforms

At Apsara Conference 2026 Alibaba expanded its AI strategy from an AI-native cloud to an agent-native full stack, adding runtimes, identity, memory, governance, and context services to support large-scale enterprise agents.

Alibaba’s Next Chapter: From AI-Native To Agent-Native

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Useful takeaways from this story.

Alibaba reframes enterprise AI around agents, introducing Agent Sandbox, AgentCore, Agent Identity, AgentMemory, Agent Security Center, and AgentLoop to treat agents as a distinct computing abstraction.

Alibaba presented a full-stack approach spanning chips and infrastructure (Yitian 730, Zhenwu V900, Lingjun upgrades), data and context services, models, agent runtimes, and enterprise applications to operationalize agent populations.

The company positions agent management like workforce management: digital employees with memory, governance, identity, and integration across apps and workflows.

The useful part

From AI-Native To Agent-Native Share At Apsara Conference 2025, Alibaba Cloud positioned itself -native cloud provider, combining infrastructure, foundation models, and platform services into a unified AI stack. At Apsara Conference 2026, Alibaba outlined a full-stack AI strategy spanning chips, infrastructure, data, models, agents, and global operations. Across multiple keynotes and product announcements, the company positioned Agent-Native Cloud as the next evolution of AI-native infrastructure.

How it works

  • Products — such as QoderWake, Qwen Office digital employees, and enterprise agent platforms — indicate that Alibaba expects organizations to manage agent populations in ways that increasingly resemble...
  • Instead, it's treating context as a foundational platform capability that underpins search, reasoning, memory, orchestration, and decision-making across enterprise agents.
  • The company highlighted requirements, such as multimodal data access, long-term memory, dynamic knowledge updates, sub-second freshness, and cross-agent context sharing.
  • Redesigning data architectures around context consumption rather than data storage.
  • The objective is increasingly to transform enterprise data into consumable context that agents can understand, retrieve, reason over, and operationalize.

What to take from it

Context Is Emerging As A Strategic Control Point Alibaba devoted strategic attention to context. The strategy acknowledges that enterprises increasingly require a portfolio of models capable of supporting coding, productivity, customer engagement, content creation, reasoning, and agent orchestration scenarios. Organizations that struggle to prioritize opportunities should leverage Forrester's AI use case catalog and value framework to identify, prioritize, and sequence AI investments based on business impact.

Example or evidence

  • Across analyst sessions and executive presentations, context appeared repeatedly as a critical pillar of enterprise AI.
  • Alibaba Is Building A Full-Stack AI Platform For The Agent Era Unlike previous years, Alibaba used Apsara Conference 2026 to demonstrate coordinated progress across nearly every layer of the AI stack.
  • Enterprise leaders should focus less on headline model announcements and more on building the foundations required to operationalize AI at scale.
  • The company repeatedly described enterprise AI through the lens of model, harness, and context while introducing Agent Sandbox, AgentCore, Agent Identity, AgentMemory, Agent Security Center, and AgentLoop.

Details worth keeping

From AI-Native To Agent-Native Alibaba's Next Chapter: One year later, the company's ambition has expanded significantly. More importantly, Alibaba is signaling that the next phase of enterprise AI competition won't be defined by model superiority alone — it'll be defined by who can successfully operationalize intelligent agents at scale and continuously improve them over time.

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More context around this story.

What is agentic AI in retail?
Legaltechdaily iconLegaltechdailySep 8, 2026

What is agentic AI in retail?

Your customers expect consistent, instant, intelligent service across every channel, even when they bounce between SMS, email, and web chat from one interaction to the next. But your team can’t be everywhere at once—no one can. That’s exactly where agentic AI in retail comes in. Agentic AI gives customers a seamless ex

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