Stoppress iconStoppressSep 28, 2026 ~6 min source read

Doing is getting cheaper; specialist knowledge is where value now sits

Tools that compress production and automate routine tasks are reshaping agency economics: job cuts and flattened structures are spreading, while smaller operators and digitally fluent younger staff gain advantage. The practical question for agencies is which tasks to automate and which to keep human-led.

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Useful takeaways from this story.

Production and routine work are becoming much cheaper, pressuring traditional agency staffing and retainer models.

Smaller, solo-led shops can now offer end-to-end creative and production services using generative tools, but quality still depends on specialist skills and time.

The useful part

Earlier this month, Evan Hubinger, a researcher at Anthropic, shared a sobering prediction: a greater than 10% chance that artificial intelligence could kill all humans within the next decade. That rather trumps the "end of advertising" headlines our industry trots out every time the next big thing arrives. When I sat down to write about how AI is reshaping the agency business, I was hoping for something more optimistic, and closer to home.

How it works

  • It's a structural reset in how marketing services are priced, delivered and measured.
  • AI challenges that directly because it compresses production time, automates parts of media planning and creates a different basis for valuing work." So how is New Zealand adland responding?
  • The hybrid agency Calibre + Candor head of creative Sarah Beck says her agency has fully embraced the new tech, running a hybrid of AI and human work.
  • You no longer need a strategy department, a production studio or a data science team to compete.
  • Years ago, working at a global agency network, I was charged with rolling out global planning systems.

What to take from it

Agencies that cut the bottom rung without redesigning how people learn will face a talent problem in five years that no model can solve. The Guardian reported that last year, more than 14% of UK advertising agency jobs were cut, with AI responsible for many of the entry-level and administrative roles disappearing. The market is rewarding holding companies that flatten their structures and flatter their margins.

Example or evidence

  • I recently spoke with Jasper O'Loughlin, co-founder of Minimise along with two other Gen Z founders which they launched around 18 months ago to help marketing, creative, digital and media agencies rebuild...
  • As WPP founder Sir Martin Sorrell said recently, "The [AI] shift goes to the heart of the agency business.
  • For decades, the industry's economic foundation was built around people, hours, teams and retainers.
  • When Bremworth released NZ's first TV ad two years ago, the industry reaction was frosty.

Details worth keeping

AI has made 'doing' cheaper but knowledge more valuable. He shares what he's found – the good news and the bad. It's coming for our jobs However you spin it, jobs are going to be lost.

Related coverage

  • Fastcompany: The economics of knowledge work are changing in ways that are easy to underestimate.
  • Investmentwatchblog: The $7.5 trillion argument says the AI boom isn't anywhere near the historical spending limit yet.
  • Inc: The internet has enough "good enough" content.

More context around this story.

The zero value of average work
Fastcompany iconFastcompanySep 10, 2026

The zero value of average work

The economics of knowledge work are changing in ways that are easy to underestimate. Before AI , people understood that producing competent work at scale required time, specialized skills, and organizational infrastructure. This meant that work activities like writing articles or building functional software came with

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