# Overview
# What's the problem with convenience? Bullard's central point is twofold. First, many innovations that advertise time, money, or energy savings don't deliver those benefits in the ways we expect. Second, even when they provide efficiencies, they can eliminate everyday frictions—moments of delay, small interactions, or tasks—that previously added value, meaning, or social connection to our lives.
Examples discussed on the show include:
- Self-checkout and mobile ordering: They can reduce face-to-face interactions and shift cognitive or physical effort onto customers. Errors or machine limitations can introduce new hassles.
- Digital communication and streaming: Instant access multiplies options and expectations, which can increase stress and decision fatigue. Binging accessibility can reduce anticipation and the shared cultural moments older distribution systems produced.
- Food delivery: Convenience can come with higher cost, lower quality control, and a loss of incidental social rituals tied to shopping or dining out.
- Smartphone cameras: They create an expectation to document rather than experience some moments, and they change what we notice and remember.
# Practical framework for choosing conveniences Bullard offers a question-driven approach to decide whether to adopt or keep a convenience. Use concrete, practical questions rather than abstract ideals:
- Does it reliably save me measurable time, money, or energy, or does it shift the burden elsewhere?
- What social or skill-based frictions does it remove? Are those frictions worth preserving? For example, a cashier interaction may be brief but socially meaningful.
- What new frictions or hidden costs does it introduce (errors, surveillance, decision overhead)?
- How does it affect the quality of the outcome or experience? Convenience that reduces quality may not be worth it.
# When to add friction back The conversation stresses that reintroducing friction can be deliberate and selective. Examples include choosing to check out with a person at a store to support local workers and preserve human connection, or leaving a smartphone in a pocket during conversations or outings to focus on presence. The goal is not to reject all efficiency but to align convenience choices with how you want to spend time, attention, and money.
# Takeaway actions for readers
- Audit routine conveniences: List the services and tools you use daily and run them through the practical questions above.
- Try short experiments: Use a non-digital or less convenient option for a week to surface what you lose or gain.
- Prioritize where friction matters: Keep conveniences that clearly save resources without hollowing out quality or social value.
# Context and source Host: Brett McKay. Producer: Kate McKay. Guest: Gabe Bullard, author of Against Convenience. Episode published September 29, 2026, on The Art of Manliness podcast (Episode 1,135).