
6 Must Have PR Crisis Strategies
Your best crisis response is preparation and planning.
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Your best crisis response is preparation and planning.
In Nigeria’s fast-paced and often unpredictable media environment, brands are facing a new kind of risk—one driven not just by competition, but by misinformation, digital virality, and shifting audience behavior. From the rise of artificial intelligence to the dominance of social-first platforms, the rules of engagemen

The strongest crisis teams build response plans before the pressure hits, according to Tim Gilman of Oshkosh Corporation. Tim Gilman leads external communications at Oshkosh Corporation, where he helps shape the stories behind the company’s people, products and reputation. Since joining the company in 2023, Gilman has
During a crisis, companies often default to financial logic, rather than making decisions based on the organization’s values, Jon Goldberg said. “‘Operationalizing values’ means getting an organization’s values — what they believe, what they say they stand for — out from where they’re typically hidden in the employee h

A playbook is mandatory. There’s no escaping it: crisis will come. The best thing companies can do is have a plan in place for when it does. Otherwise, there’s a good chance the company’s response to the crisis will only create more chaos. In June 2023, crisis came for Brunswick Corporation, a recreational marine compa
Reputation risk isn’t abstract. It’s the gut punch that hits when a headline breaks, when a thread goes viral, or when a regulator posts an enforcement action. In finance, healthcare, tech, and other high-stakes industries, the window between a small spark and a full-blown crisis keeps getting smaller. Reputation damag

Each capability comes with a prompt written to generate specific, actionable results under pressure. Stephanie Nivinskus is principal at Ragan’s Center for AI Strategy. The tools that matter the most in a crisis, a sensitive announcement or a high-pressure deadline are already in your Microsoft 365 environment. Yet pat
Public relations has always been about being in the right place with the right message at the right time. What has changed is the raw material teams are working with. The best PR and communications professionals today are not just monitoring coverage. They are pulling structured data, tracking competitor narratives, id

Southeast Asia’s startup ecosystem has entered a sometimes challenging phase. Capital is tighter, growth is scrutinised more closely, and B2B tech companies are under pressure to demonstrate clear commercial value. In this environment, PR/communications help build trust, support sales conversations, and strengthen inve

How industry experts ease tensions when media moments don’t feel like wins. It’s a familiar moment in PR. The coverage is solid and the quotes are accurate, but the way the headline is framed doesn’t land the way the executive team hoped. What happens next can shape both your organization’s credibility and your relatio

A PR pro's take on the advantages and disadvantages of using the strategic tool of the controlled leak and how to do so responsibly so it doesn't backfire on you.

Social media has transformed PR from one-way brand communication into a fast-moving conversation built on reach, transparency, engagement… Continue reading on Medium »
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